Designing Solutions and Building Satisfaction
Hypro’s long history of designing and building quality products is the foundation of its strength. Our innovative engineers are constantly involved in product development to ensure that Hypro products are the best in the business.
The corporation operates on a “focused-factory” philosophy, which supports our strong on-time delivery performance. This highly efficient system of manufacturing specific pumps on dedicated production lines enables Hypro to get new pumps into the marketplace quickly. This allows us to be responsive to the needs of our customers.
Customers know that Hypro pumps will stand up on the job because the integrity and performance of every pump is checked before it leaves the plant.
Hypro backs up its pumps with a warranty that is second to none. In the event a pump must be returned under warranty, talented Hypro service technicians will diagnose and repair or replace the pump to get it back on the job with a minimum amount of downtime. And if a customer needs additional information about a pump’s operation and performance, our knowledgeable technical support team will quickly offer trouble-shooting assistance.
Hypro uses the most current telephone and computer technology to communicate with customers. Customer calls are instantly routed to the appropriate customer service representative, who has immediate computer access to account information. Customers can place orders by calling or faxing the sales department’s toll-free numbers.
Personal customer service representatives are assigned to customers, according to product line and geographical location. This means our customers receive faster, more accurate service.
Superior customer service and products of unmatched quality, performance and value keep customers coming back to Hypro.
“Our vision is to generate
growth for our customers,
employees and shareholders
by providing innovative
solutions with the highest
levels of quality and service,
making it a genuine pleasure
to do business with Hypro.”